Cosmopolitan Cleaning Company Offices

About Our Janitorial Company

Cosmopolitan Building Services is a privately owned Janitorial Company based in Chicago IL with offices in the city of Chicago and the Northwest Suburbs. We provide janitorial as well as commercial cleaning services for over eight million square feet in 450 commercial, industrial and medical buildings throughout the Chicago Metropolitan and suburban areas. We specialize in medium to large sized office buildings and pride ourselves in servicing our commercial clients in a professional, efficient and cost effective manor for the two primary services:

Our Mission

Total 100% Customer Satisfaction for any janitorial or commercial cleaning service we perform.

Our Vision

Inspect what you expect is how we envision getting to complete cleaning satisfaction.

Our Experience

Over 30 years of solid experience in the commercial cleaning and maintenance industry.

Our Cleaning Teams

Our teams offer a full range of commercial cleaning services from simple office cleaning to window washing, tenant move out, floor care and more. Our teams take care of your office, so your office employees take care of your business.

Janitor cleaing staircase

Janitorial Cleaning

Staff of 28

Cleaning elevators in office building

Office Cleaning

Staff of 24

Building mainteance worker cleaing floors

Maintenance

Staff of 18

Testimonials

These are just a few of the many testimonials we received from our cleaning clients throughout the Chicago area.

Pride in our Company and Employees

As the owner, I started out working for a office cleaning service over 30 years ago. So, I now treat employees like I wanted to be treated when I was cleaning offices and scrubbing toilets. I encourage all of Cosmopolitan Building Services associates and supervisors to treat everyone with dignity and respect.

Quality Assurance in Cleaning

placeholderQuality in our Chicago janitorial business is a process of continuous improvement. Not just an inspection program, it means supervision and management communicate a standard of cleanliness that the service worker understands and believes in. Quality is the result of good hiring practices, effective training, sufficient supervisory time, feedback to the crew and committed management. Bad cleaning programs are a roller coaster of improvement and failure, improvement and failure. Good cleaning programs are characterized by an upward trend in quality and customer satisfaction. Here's part of the formula.

"Quality starts with the janitor" is the cornerstone of sound management in our business. Screening, training, proper supplies & equipment and an attitude of concern produce the best results when it's all said and done.

Program design means taking the time to analyze the facility, location, surface types, specifications, customer budget requirements and intended results to develop a cleaning program that works for all of us. Your facilities have been surveyed and then workload to determine the exact labor requirements. This, along with our experience has enabled us to both determine an accurate price, and schedule the actual work; area by area, task by task, cleaner by cleaner.

"Inspect what you expect" is the principal that has made successful managers for generations. It's no less true in the janitorial industry. Driven by the specifications and modified by your unique requirements, inspections keep management in touch, supervisors thinking, employees informed, and quality high.

Training of Cleaning Supervisors:

Everyone agrees, supervision is critical to the success of a cleaning program. The person directly in charge of the crew is the person who ultimately delivers the goods. We know that at Cosmopolitan Building Services and that is why we place so much emphasis on recruiting, training and keeping, outstanding supervisors.

Training for advancement means greater opportunity. Everyone in our company knows that the way to better compensation is through improved skills and more responsibility. The way to achieve that is through:

  • Monthly training meetings at the branch office
  • Video tape training on scores of topics
  • Outside seminars
  • The Cosmopolitan supervisor and operations manual
  • Safety department training sessions
  • The advice of their management team

Training of Cleaning Employees:

We recognize that trained employees are an asset to our company and our clients. Our experience has demonstrated that effective training produces happier, more productive and confident people who deliver a higher quality product on a more consistent basis. That adds up to some very good reasons for a strong emphasis on training at all organizational levels of our company.